Landlords Frequently Asked Questions

How long will it take for me to get the protection plan guarantee money?
Once we receive copies of the final court judgment and required documentation from the Landlord we will process the payment and mail it to the registered address (no longer than 30 days).

Do we use our own Attorney for evictions and default suits?
Yes, you will continue to use your own Attorney. Your relationship with your Attorney will be unaffected by our services. The only difference will be the expense you will recover from the service and protection plans once the judgment has been made.

How will my company's eviction / default process change?
The change in your process will be the recovery of your losses in the form of the guaranty amount. You will no longer have to wait for a settlement or enforcement on a judgment that usually doesn’t happen. The only other change in your eviction/default process will be keeping us (APG) up to date with the progress of the case and providing us with the required documentation. This is necessary because our collection network will begin the collection process once we get the first notification from you that a violation of your lease has occurred. We will need all of the information that you can provide to assist us in this process. It is our objective to collect 100% of the money owed to the Landlord by the Tenant.

Will my prospective Tenants be accepted into this system?
We accept the vast majority of all prospective Tenants into our system with full Service and Protection Plan Guarantees. When possible, we will offer alternate protection plans for Tenants with viability issues. If a prospective Tenant is rejected it is probably a bad idea to allow them to move into your property. Looking at a prospective Tenants credit or residential history alone is not enough to reject their residency. Our primary focus is on whether our collections network will be able to collect from the prospective Tenant if they ever default on your lease.

What happens if APG never collects from the Tenant?
In the event that we never collect from the breaching or defaulting Tenant you will still have and be able to keep your guaranty amount. The Landlord will never be liable for any of the expenses incurred during our collection process. In the event that we do collect from the Tenant, any expenses that we incur during the collection process including the guaranty amount will be deducted from the amounts collected from the Tenant. The balance of the money collected will then be forwarded to the Landlord.

How can we have the Tenant pay for the application fee and the monthly service fee?
By using these service and protection plans you can minimize or eliminate the need for the security deposit. Therefore the Tenant will be glad to pay the additional monthly service charge. This should help to increase your sales of new leases. The application fee can be built into your initial application and inspection fees. Some Landlords use our service and protection plans to supplement their existing security deposit requirements. This means you could still charge a full or partial security deposit and have a service and protection plan (provided that you follow federal state security deposit laws). This can increase your security and minimize your exposure to the expenses of eviction and property damage.

Do we need to continue using other tenant screening services?
No. We will provide you with a nationwide criminal record report, nationwide eviction report and our assessment of the prospective tenants viability as a resident. Our system will provide you with all of the information you will need to make a decision on a new tenant. In the event that an issue arises that requires additional analysis, we will email the results of our analysis to you as soon as possible (usually 4 business hours, but no more than 24 business hours). Our systems are different because we actually guaranty the results.

What secures my service and protection plan? How do I know it will get paid?

  1. We are fully insured and bonded.
  2. We pre qualify each Tenant before allowing them into our system. Our patented systems allow us to guaranty the service and protection plans because each Tenant that is in our system meets our predetermined criteria.
  3. The monetary court judgment. The fact that the service and protection plans reimburse the Landlord based on a monetary court judgment makes our systems secure. The monetary court judgment is a powerful legal tool that enables us to collect through several legal processes. Companies that fund money based on lawsuits and judgments are available all over this country. Companies will also advance money on pending lawsuits before a judgment is ever made. We have created patented systems that are backed by the monetary court judgment. Our collection network will go after the Tenant immediately and have the power of a monetary court judgment to enforce the Landlords right to recover their money. This allows us to provide our patented service and protection plans and services.

Will my prospective Tenants be accepted into this system?
Yes, if we are unable to acquire any credit score we may not be able to provide them with a Service and Protection Plan. In the event that the Prospective Tenants identification does not match the information we acquire on credit reports and other screening databases, we may not be able to provide Service and Protection Plans. In the event that the Prospective Tenant has extreme viability issues, we may require additional Default Management Services to be provided in order to provide Service and Protection Plans.

If we have two or more room mates, co-leasee’s or a cosigner, how will they be accepted into this system?
For every individual on the lease, we will need to run our complete background and screening analysis through our Tenant Application. This will require an additional $25.00 Tenant application for each Lease holder. It is important that on each one of their Tenant Applications every other lease holding room mate(s), co leasee(s) or cosigner(s) should be listed under “room mate, co leasee or cosigner”.